If you need assistance with your order, or if you wish to cancel or obtain a refund, please call our Customer Service Department as follows:
+44(0) 20 3608 4832 (UK)
+61 2 8015 2154 (AU / NZ)
Alternate Phone: Call our USA Headquarters at 303-823-4262
(To reach the USA, AU Customers first dial 0011+1; NZ Customers first dial 00+1; ZA Customers first dial 00+1)
Customer Service Hours:
In the USA, our operators are standing by to assist you 8:00AM to 8:00PM Monday through Friday (Eastern Time), and 9:00AM to 2:00PM Saturday (Eastern Time). Telephone support is not available on Sundays or holidays.
Internationally, our operators are standing by to assist you Monday - Friday 1:00PM to 1:00AM GMT and on Saturdays from 2:00PM to 7:00PM GMT. Telephone support is not available on Sundays or holidays.
To cancel your NO2 Maximus account, click here to access our Easy Cancel Form.
Or, if you prefer, you may send our Customer Service Representatives a message through this convenient online form. Typically, we will respond within 12 hours of receiving your message, including Sundays.
Thanks again for visiting our website.
All the best,
USA Address: (USA Corporate Address, not for returns!) CLICK HERE FOR RETURNS / REFUND ADDRESS.
320 7th Avenue
Brooklyn, NY 11215, USA
Toll Free Telephone: 1-888-478-0415
UK Address: (UK Corporate Address, not for returns!) CLICK HERE FOR RETURNS / REFUND ADDRESS.
196 Caerphilly Road
Telephone: +44(0) 20 3608 4832